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Privacy and Security |
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At Signature Wines and Beverages we recognize and respect the importance of maintaining the privacy of our customers. All of the information we gather from you including your email address is treated as confidential and will not be sold by us to any third parties, including our winery partners.
Why do we gather personal information?
Primarily, we gather personal information to allow us to process your order. Secondly, the information we collect from you will help us to enhance our service, products and your shopping experience at signaturewines.com by personalizing and tailoring our site to match your interest and needs and to inform you of special offers and discounts.
What information do we gather?
Most of the information we collect from you is what we refer
to as basic user information such as, contact information, which includes
the following: your name, email address and zip code. From time to time
we will also ask for optional demographic information, including your
shopping preferences and other interests. This information is voluntary,
of course, but the information you provide us will help us to provide
and create special offers suited specifically for you.
When you purchase wine from Signature Wines and Beverages, we ask for your full name, credit card number with expiration date, billing address and birth date. This information is crucial for processing your order. Because of strict alcohol shipping laws, your birth date is necessary and will help us establish whether you are of legal drinking age. At your request, we can store this information to make it more convenient and less time consuming for you to place future orders. You and only you will be able to access your information by using the username and password you establish at the time of ordering.
At Signature Wines and Beverages we take security and privacy issues very seriously. All your information including your credit card and voluntary information that is collected through our web site is encrypted prior to transmission using secure socket (SSL) encryption technology.
Removing Your Contact Information
We will always provide you with the ability to choose what and
how much information you receive from us. We will also give you the option
of removing your contact information from our databases should you decide
you no longer want to receive future communication for Signature Wines and Beverages.
To do so simply email us, or if you have received a newsletter or email
update, you can Unsubscribe by replying to the email with "UNSUBSCRIBE"
as the subject (or following similar directions at the bottom of such
email), or at anytime thereafter.
Corrections
If you would like to update or correct information previously provided to us, please use the edit function in "my account" or if you prefer, please click here to send an e-mail to us.
If you have any questions about our security and privacy statements, or comments about our Web site, please contact us here
Or, you may write us at:
Signature Wines and Beverages Customer Service Dept
2536 Barrington Court
Hayward, CA 94545
email@signaturewines.com
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